Dear Apple Computers:
I really enjoy your products. I have several Macs that I use for work, an iPad and an iPhone for my business, and a couple little tiny iPods. I’ve used Macs on a daily basis since like 1992. Yay!
The only fly in the ointment is iTunes.
Here are the things I want in a music player: The ability to play music, and the ability to buy new music. While I’m sure both of those things can, indeed, be done with iTunes, I’ll be blessed if I can figure out how…
It used to be simple. I’d click on iTunes, click “Play” and music would play. But now I have to choose between Music, Movies, TV Shows, podcasts, Audiobooks, Books, or Apps. Seriously – it’s iTUNES – I want music. If I wanna watch TV I’ll, you know, turn on my TV. Put that other stuff in a different program and give me my Monkees.
It’s worse yet on my iPhone. Every now and then I’ll get all ambitious, find my headphones, and will plug ’em into my earholes to listen to some happy happy music… Yay! But, but… where’s my songs? I gotta push this button, then I have to choose… Wait, that’s not right. Okay, I’ll push… no… Crap, where’s my playlist of cool crap? No, that’s not it.
To be fair, one thing I really DO like is your “Radio” option. It’s like Pandora, only you can go back and see what songs you listened to half an hour ago. There’s an option to buy them, too, which I would really, really, really enjoy – except you make my put my password in every time I wanna buy my song. And you don’t let me have a simple password; it’s gotta have twelve characters, at least one capital letter, a number, and a symbol. Please, I dare you, enter GoatScrotumSo0p92!! [not my real password mind you] when you’re barreling through the pasture on your four-wheeler with a load of wood in January with thick-@ss gloves on… And if you try it three times and misspell something, you reset the password. Please, I just wanna click on “Buy Me” and, you know, buy the song! I’d have bought about twenty bucks worth of music today if I didn’t have to try to puzzle out the whole password thing…