Shoulda seen it coming…
I ordered some business cards online today. “Get 250 Full Color Business Cards FREE” the ad said. I’ve ordered from this company before so I’m well aware that their definition of “free” is usually “$25.95” but they’re still cheaper than anywhere else… So I log onto their site and reorder 500 business cards (“For Just $2.99!”) and continued on to the checkout. By the time I had opted to have them printed on gloss cardstock rather than toilet paper, added in shipping and whatnot, the final bill for my $2.99 cards was just under $30.
This is all fine and dandy. Like I said, that’s the way this company works, and I was expecting it. What I wasn’t expecting, however, was to see a very small sentence on my bill, right under “Shipping and Handling,” where they added a fifty-cent “Fuel Surcharge.”
Isn’t “Fuel Surcharge” part of “Shipping and Handling?” And how can it cost nearly $20 in shipping and handling to mail me a package the size of, oh, a square coffee mug via United States Postal Service? I know that’s how this company makes their money, but still… “Fuel Surcharge?” Aw, c’mon. Just add it into S/H and be done with it.